Christopher Burgess’s presentation at SMC Seattle’s June event wasn’t just a wake-up call. It was a grab-and-shake-you-silly, ring-all-the-alarm-bells, freak-you-out-in-a-good-way kind of wake-up call.
Social Media allows you to engage in conversations with users, build your brand and drive customers to buy. But with every great opportunity comes problems — from careless employees to criminals looking to exploit weaknesses. Christopher Burgess has been studying security and its role in social media as part of his job as Senior Security [...]
Thanks to the pervasiveness of social media, interactions between companies and customers are happening in an increasingly public ecosystem. As with every period of change, we need to learn how to effectively leverage the new mediums and tools at our disposal. We also need to learn how to maintain the security and integrity of our [...]